Shipping policy

Welcome to Finess Fine Jewelry. We are committed to delivering your jewelry safely, quickly, and professionally across the United Kingdom and internationally. Please read our shipping policy carefully before placing an order.

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Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

During high-demand periods, processing times may be slightly extended. If there is a significant delay with your order, we will contact you via email.

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UK Shipping

We proudly ship throughout the United Kingdom.

Estimated Delivery Times

• Standard UK Shipping: 3–7 business days
• Express UK Shipping: 1–3 business days

Shipping costs are calculated at checkout based on your location and selected delivery method.

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International Shipping

We also ship to selected international countries.

Estimated International Delivery

• Europe: 5–10 business days
• Rest of World: 7–15 business days

Please note that international customers may be responsible for customs duties, import taxes, or additional fees charged by their local authorities.

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Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery status in real time.

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Delayed or Lost Packages

While we work with trusted shipping partners, delays can occasionally happen due to customs, weather conditions, or courier issues.

If your package appears lost or delayed, please contact us at:

Email: support@finessfinejewelry.com

We will do our best to assist you promptly.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.
Finess Fine Jewelry is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping information, please contact us immediately before your order is dispatched.

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Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number
• Clear photos of the damaged item and packaging

We will review the issue and arrange a suitable resolution.

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Contact Us

If you have any questions regarding shipping, feel free to contact our support team:

Finess Fine Jewelry
Email: habi.bmusbau4@gmail.com

Thank you for shopping with Finess Fine Jewelry. We appreciate your trust and support.